Handcrafted In 925 Silver • Rooted In Heritage • Delivered Worldwide

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Jewellery FAQs

What is the silver purity of Silver Play jewellery? +
All Silver Play pieces are crafted in 92.5% Sterling Silver — the highest purity used in jewellery making. Each piece is BIS-hallmarked to certify authenticity.
Can I place a custom or bulk order? +
Yes! We welcome custom jewellery orders for gifts, occasions, and corporate requirements. Write to us at care@silverplay.in with your design brief and quantity.
How long does delivery take across India? +
Standard delivery takes 5–7 business days. Express shipping options are available at checkout. All orders are shipped with tracking and insurance for your peace of mind.
How do I keep my silver jewellery from tarnishing? +
Store pieces individually in airtight pouches away from moisture and sunlight. Wipe with a soft cloth after every wear. Avoid contact with perfume, lotion, and chlorinated water. Regular polishing with a silver cloth keeps the shine intact.
What is the return and exchange policy? +
All sales are final — we do not offer returns or exchanges for change of mind. We will only replace or refund an item if it arrives damaged, defective, or not matching what you ordered — reported within 24 hours of delivery, with photos or an unboxing video shared to care@silverplay.in. Earrings cannot be returned once worn, for hygiene reasons.
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